Travel Accounts
Silhouette Travels uses travel accounts to support consistent, well-coordinated service for individual travellers and organisations.
A travel account may belong to an individual or to an organisation. Personal travel and company travel are kept separate by default, even where an individual also travels on behalf of an employer.
Individual Travel Accounts
An individual travel account helps us maintain relevant information that can make future travel arrangements easier and more consistent.
Depending on the services used, this may include:
Your personal travel information remains associated with you, even if you are also an authorised traveller on an organisation's Corporate & Business Travel Account.
Corporate & Business Travel Accounts
A Corporate & Business Travel Account belongs to the organisation and supports centralised travel administration for employees, executives and authorised travellers.
Depending on the arrangement, the account may include:
An employee's personal travel remains separate from the organisation's account unless the trip is authorised and managed as company travel.
Billing & Payment Arrangements
Different organisations have different payment requirements. Depending on the agreed arrangement, travel may be:
Payment arrangements are agreed directly with Silhouette Travels and may be updated as business requirements change.
Corporate Credit Facilities
Approved corporate and business clients may apply for agreed credit facilities.
Credit facilities are separate from the Corporate & Business Travel Account itself and remain subject to Silhouette Travels' credit assessment, approval process and agreed trading terms.
For information about corporate credit facilities, speak to our Corporate Travel Team.
Travel Transactions Reporting
Authorised corporate and business clients may request Travel Transactions Reports covering an agreed reporting period.
Reports may include:
Reporting frequency and format can be agreed with the organisation.
Account Management Support
Our Corporate Travel Team provides ongoing account-management support, which may include:
Why Travel Accounts Matter
A well-maintained travel account can support:
Frequently Asked Questions
Can I open or manage a Travel Account on this website?
No. This page explains how Silhouette Travel Accounts work. Account setup and account-management changes are handled directly by the Silhouette team.
Can an individual account be used for both business and leisure travel?
Yes. An individual's own travel information can support both business and leisure journeys. Where travel is being managed and billed through an employer's Corporate & Business Travel Account, that business trip is handled under the organisation's arrangements.
If my employer has a Corporate & Business Travel Account, will my personal trips be included?
No. Personal travel remains separate unless you specifically ask Silhouette to manage it as part of a personal journey.
Can an organisation manage multiple travellers?
Yes. Corporate & Business Travel Accounts can support multiple travellers, authorised bookers and agreed approval processes.
Can an organisation request travel reports?
Yes. Authorised corporate and business clients may request Travel Transactions Reports for an agreed reporting period.
Does every Corporate & Business Travel Account include credit?
No. Corporate credit facilities are separate and remain subject to approval.
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